Michael Chen, a 58-year-old attorney in Manhattan, had been feeling "off" for two weeks—subtle fatigue, occasional chest tightness he dismissed as stress. In a traditional practice, he would have waited 3-4 weeks for an appointment. Instead, his concierge physician answered his text within 15 minutes and saw him that afternoon.
The outcome: Emergency cardiac catheterization revealed a 95% blockage in his left anterior descending artery. The procedure was performed immediately. Michael returned to work within two weeks and now credits his concierge physician with catching what traditional care would have missed until it was too late.