SMS use terms and conditions:

SMS Terms and Conditions

Effective Date: November 11, 2025

SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Modern Family Medicine. This includes SMS messages for appointment reminders, test results, prescription notifications, and customer care. Message frequency varies. Message and data rates may apply. See privacy policy at https://modernfamilymed.org/privacy-policy. Message HELP for help. Reply STOP to any message to opt out.

1. Agreement to Receive SMS Messages

By providing your mobile phone number and opting in to receive text messages from Modern Family Medicine, you consent to receive SMS (text) messages sent through an automatic telephone dialing system. Consent is not a condition of purchasing any goods or services from Modern Family Medicine. You may opt in or opt out at any time.

2. Types of Messages

You can expect to receive the following types of SMS messages from Modern Family Medicine:

Appointment Reminders: Confirmations and reminders for upcoming appointments
Appointment Changes: Notifications of schedule changes or cancellations
Test Results: Alerts that lab or diagnostic test results are available
Prescription Notifications: Reminders about medication refills or pharmacy notifications
Health Reminders: Preventive care reminders, annual check-ups, or vaccination schedules
Practice Updates: Office closures, holiday hours, or important practice announcements
Payment Reminders: Outstanding balance notifications or payment confirmations
Customer Care: Responses to your inquiries and two-way communication with our staff
Account Notifications: Updates regarding your patient portal or account

3. Message Frequency

Message frequency may vary. The number of messages you receive will depend on your appointment schedule, test results, and healthcare needs. On average, you may receive 2-10 messages per month, but this can vary significantly based on your care plan and interactions with our practice.

4. Message and Data Rates

Message and data rates may apply. Standard text messaging rates from your mobile carrier will apply to all SMS messages sent and received. Modern Family Medicine is not responsible for any charges incurred from your mobile carrier. Please contact your mobile carrier for details about your specific plan and any applicable fees.

5. Supported Carriers

Our SMS service is available on all major U.S. mobile carriers, including AT&T, T-Mobile, Verizon, Sprint, and others. If you experience issues receiving messages, please contact our office.

6. How to Opt Out

To opt out at any time, text STOP. You can cancel the SMS service at any time by replying STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT to any text message you receive from Modern Family Medicine. After you send the STOP message, we will send you a confirmation text that you have been unsubscribed. You will no longer receive SMS messages from us unless you re-enroll by contacting our office or opting in through our website or forms.

Important: If you opt out of SMS messages, you may miss important appointment reminders and time-sensitive health information. We recommend maintaining at least one form of contact (phone, email, or SMS) to ensure you receive critical communications regarding your healthcare.

7. How to Get Help

For assistance, text HELP or visit our website at www.modernfamilymed.org. If you text HELP to any of our messages, you will receive information about how to contact our practice and how to opt out. You can also:

Call our office at: 631-5179170
Email us at: aandrianova@modernafamilymed.org
Visit our website at: www.modernfamilymed.org

8. Privacy and Data Security

We take your privacy seriously. Your mobile phone number and any information transmitted via SMS are protected in accordance with HIPAA regulations and our Privacy Policy. For complete details on how we collect, use, and protect your information, visit https://modernfamilymed.org/privacy-policy. SMS consent is not shared with third parties or affiliates.

9. MMS (Multimedia Messaging)

In some cases, we may send MMS messages that include images, such as diagrams or educational materials. Standard MMS rates from your carrier may apply, which are typically higher than standard SMS rates.

10. No Mobile Information Collected by Third Parties

Modern Family Medicine does not allow third-party affiliate organizations to use our SMS program to request or collect information from you via text message. Your information remains confidential and is used solely for healthcare purposes.

11. Modifications to SMS Service

Modern Family Medicine reserves the right to modify or discontinue the SMS service at any time with or without notice. We may also modify these Terms and Conditions from time to time. Continued participation in our SMS program after changes constitutes acceptance of those changes.

12. Disclaimer

SMS messages are not intended for urgent or emergency communications. If you are experiencing a medical emergency, call 911 immediately. SMS communications may experience delays, and delivery is not guaranteed. Modern Family Medicine is not liable for delays in message delivery or technical issues with mobile carriers.

13. Terms of Service and Privacy Policy Links

For additional information, please review:

14. Contact Information

If you have questions about these SMS Terms and Conditions, please contact us:

Modern Family Medicine
Phone: 631-517-9170
Email: mandrianova@modernfamilymed.org
Website: www.modernfamilymed.org
Address: 400 West Main st, suite 350,
Babylon, NY, 11702

Quick Reference Summary

To Opt In: Provide your mobile number and check the SMS consent box on our forms or website.

To Opt Out: Reply STOP to any message.

For Help: Reply HELP or call [Insert Phone Number].

Message Frequency: Varies (typically 2-10 messages per month).

Cost: Message and data rates may apply per your carrier's plan.